West Toowoomba Vet Surgery

357 West Street
Toowoomba, AL 4350



Fees and Payment

The fees for this practice have been determined after due consideration of our overheads, including drug costs, wages, lab fees, equipment purchase and replacement, etc. While we aim to be competitive with other practices in the area, our high standards of service and care may be reflected in some fee differences. Veterinarians receive no government subsidy (i.e. Medicare) and have significantly higher overheads than medical doctors, so our fees may seem high in comparison with your doctor's. Remember also that veterinary fees are NOT GST exempt, as are doctor's fees.

Where detailed veterinary work is required on your pet, we will undertake to advise you (where possible) of various treatment options and the associated costs before proceeding with any treatment or procedure. Please be aware that we CANNOT give quotes for treatments - the best we can give you is an ESTIMATE. If the final fee is likely to be significantly higher than our original estimate, we will endeavour to contact you before proceeding.

If your pet is hospitalised we will give you a daily update on your current account.

Payment of your Account .

As a small business, we cannot offer credit. We require full payment at the time that services are rendered. For your convenience, we accept Eftpos, Visa, MasterCard, cash and personal cheques.


We can offer Care Credit (through GE) for approved clients. See
http://www.carecredit.com.au/ for more details. This can be done on-line at the Surgery, but you must allow sufficient time for our staff to process your application.

Our Community Commitment:

We are the official vets for the local RSPCA shelter.  We do low cost desexing and health care, as well as support them financially at their events

We offer cheap veterinary treatment to Queensland Animal Rescue,  Bull Arab, The Pawfect Companion and Animal Angels Rescue.

Every year we accept and treat hundreds of wildlife cases, asking only a small donation from those who chose to give.

We contribute to the AVA Petpep scheme.  This involves going out to school and teaching responsible pet ownership to school age children.  If you are a teacher interested in this FREE service, please ring us or the AVA on Tel: 07 3423 1788